Shipping Delay and Suspension

Updated on May 21, 2020

Dear customers,

 

There is a serious shipping delay with every parcel shipped overseas due to a wide spread of COVID-19.

 

Australia and USA
We are happy to announce that we resume shipment to Australia and USA by DHL shipping. The new shipping fee is as follows:

・Australia 5,600JPY

・USA 5,400JPY

We are afraid that we stop free-shipping service for thses 2 countries. Thank you for your understanding.

 

Rest of the world
For other countries, we expect considerable delay too. And there is also a possibility that the parcels are returned to us. In this case, the re-delivery fee of the parcel will be borne by the receiver. Also, you would like to cancel the returned parcel, the shipping fee is deducted from the amount you get refund.

 

When you place an order, please consider the situation above. And there is a possibility that we have to cancel your order because the shipping situation changes day by day. We are sorry for any inconvenience caused by this.

If you have any questions, please feel free to ask our team.

 

Regards,
Osewaya