Shipping Delay and Suspension

Updated on July 17, 2020

Dear customers,

 

There is a serious shipping delay with every parcel shipped overseas due to a wide spread of COVID-19.

Please check the updated shipping situation below.

https://www.post.japanpost.jp/int/information/2020/0716_01_en.html

 

And in reference to the COVID-19 problem, we updated our shipping operations.

Australia and USA
We are happy to announce that we update the DHL shipping fee table to be more reasonable one and resume free shipping service. The updated fee is as follows:

・Australia 2,400JPY  or free shipping for orders above 10,000JPY(approx. 90USD)

・USA 2,400JPY or free shiping for orders above 10,000JPY(approx. 90USD)

 

China
We temporarily stopped EMS shipping to China and using DHL instead now. The fee is as follows:

・2,000JPY or free shipping for orders above 8,000JPY(approx. 73USD)

 

Rest of the world

We ship parcels as usual by EMS. Free shipping is available for orders above 8,000JPY(approx. 73USD).

 

When you place an order, please consider the situation above. And there is a possibility that we have to cancel your order because the shipping situation changes day by day. We are sorry for any inconvenience caused by this.

If you have any questions, please feel free to ask our team.

Regards,
Osewaya